Data Subject Rights

Your rights as an Individual

You have a number of rights which apply to the use of your personal data.  The availability of these rights depends upon the lawful basis for processing your personal data and your rights may also be subject to certain conditions and restrictions.

In general, these rights are: 

Your Right

What does this mean?

The right to be informed

You have the right to be provided with clear, transparent and easily understandable information about how your personal data is used as well as your rights in relation to how your personal data is used.  This information is provided in Privacy Notices that we may provide you with, as well as through other avenues (such as when you contact us via telephone). 

The right of access

You have the right to access and receive a copy of your personal data (if an organisation is processing it), and certain other supplementary information. There are some exemptions, which mean you may not always receive all the information processed about you. 

The right to rectification

You are entitled to have your personal data corrected if it is inaccurate or incomplete.

The right to erasure

This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your personal data where there is no compelling reason for an organisation to keep using it. This is not a general right; there are exceptions for example, where you have provided consent to processing, this applies only where you have withdrawn your consent, if we are processing in connection with performance of a contract or for compliance with law (i.e. pharmacovigilance, medical information requests and product quality complaints), this applies only where such data are no longer necessary. Where we are relying on our legitimate interests this applies only if there are no overriding legitimate interests. 

The right to restrict processing

You have rights to ‘block’ or suppress further use of your information in certain circumstances. When processing is restricted, the relevant organisation can still store your information but may not use it further. Please note that your right to restrict processing is limited in certain situations; for example, when we are processing personal data that we collected from you with your consent, you can only request restriction on the basis of inaccuracy of data or where our processing is unlawful and you don’t want your personal data erased or you need it for a legal claim. You do not have this right where we are processing your personal data for compliance with law, for example: pharmacovigilance, medical information requests and product quality complaints.

The right to data portability

You have rights to obtain or transfer to another organisation, the personal data you provided us with in a structured, commonly used and machine-readable format in certain circumstances. This right does not apply where we are processing your personal data on the basis of our legitimate interests or for compliance with the law.

The right to object 

You have the right to object to certain types of processing in certain circumstances, such as when we rely on our legitimate interests.   

For more information on any specific rights you have in relation to a particular processing activity, please see the relevant privacy notice.

Consent as a lawful basis

Where the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. If you do decide to withdraw your consent we will stop processing your personal data for that purpose, unless there is another lawful basis we can rely on – in which case, we will let you know.

Legitimate Interests as a lawful basis

Where the processing of your personal data is based on legitimate interests, you can object to this processing at any time. If you do this, we will need to show either a compelling reason why the processing should continue, which overrides your interests, rights and freedoms or that the processing is necessary for us to establish, exercise or defend a legal claim.

You also have the right to complain to a data protection authority about the collection and use of personal data. For more information, please contact your local supervisory authority. A list of data protection supervisory authorities in the European Economic Area is available here.

We also encourage you to let us know if you have any concern about how we are processing your personal data so we can try to resolve your concerns. However, if you consider that we are in breach of our obligations under data protection laws, you are always entitled to submit a complaint with the local supervisory authority.

Please contact us via one of the below communication methods if you would like to exercise any of your privacy rights or have any questions about your rights.

Online

Via this form

Write to Us

Otsuka's Data Protection Officer
Otsuka Pharmaceutical Europe Ltd.
2 Windsor Dials Arthur Road
Windsor
Berkshire
United Kingdom
SL4 1RS

Country-specific data privacy information may also be available on country-specific Otsuka websites.

This website is intended for those with an interest in Otsuka Europe.

Date of preparation: October 2024 | OPE-NPR-2400073 (v1.0)

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